Motion Analytics offers custom AI dashboard development with transparent pricing. Each project includes a one-time setup fee for custom development, design, and first year hosting. After the first year, clients can choose to continue with our hosting/maintenance plans OR migrate to self-hosting. All dashboards require hosting to function - they cannot run without server infrastructure.
1. Starter Plan ($9,000 setup includes first year hosting, then $999/month). Perfect for small AI teams. Includes up to 5 model endpoints, essential animations, monthly uptime monitoring, basic performance reports, and email support with 24-hour response time during business hours (M-F, 9am-5pm EST). After year one: Continue with our hosting at $999/month OR self-host (one-time $2,500 migration fee). Enhancement requests billed at $150/hour (2-hour minimum).
2. Growth Plan ($18,999 setup includes first year hosting, then $2,399/month). Ideal for growing teams. Includes comprehensive model coverage, advanced animations, bi-weekly performance optimization, quarterly dashboard reviews, priority email support with 24-hour response time, and up to 5 hours monthly of minor updates. After year one: Continue with our hosting at $2,399/month OR self-host (one-time $5,000 migration fee). Additional work billed at $125/hour.
3. Enterprise Plan ($49,999 setup includes first year hosting, then $4,999/month). For organizations requiring custom integrations. Includes API access, white-label options, monthly strategic consultation calls, dedicated account management, priority support, and up to 15 hours monthly of updates. After year one: Continue with our hosting at $4,999/month OR self-host (one-time $10,000 migration fee). Additional work billed at $100/hour.
4. Hosting Requirements. Dashboards require active hosting to function. Our monthly plans include AWS/cloud infrastructure, SSL certificates, database hosting, API endpoints, authentication systems, and 99.9% uptime SLA. Self-hosting requires equivalent infrastructure and technical expertise.
5. What Constitutes a "Bug" vs. "Enhancement". A bug is defined as functionality that doesn't work as originally specified in the project scope. An enhancement is any new feature, design change, or modification to existing functionality beyond the original scope - regardless of size.
6. Change Request Process. All enhancement requests must be submitted in writing and approved with a time/cost estimate before work begins. Minimum billing increment is 2 hours. Rush requests (under 48-hour turnaround) incur a 50% premium.
7. Service Level Commitments. Response times begin when we receive your request during business hours. Emergency support (Enterprise plan only) covers critical system failures that prevent dashboard access. Non-critical issues follow standard response times.
8. Termination and Transition. After the included first year, clients must choose: (a) Continue monthly hosting/support, (b) Migrate to self-hosting with one-time fee, or (c) Dashboard goes offline. 30-day notice required for any option. We provide documentation and transition support for all paths.
9. Pricing and Payment Terms. Setup fees due upon contract signing (50% deposit, 50% on delivery). Monthly fees begin month 13 and are billed in advance. No refunds on setup fees. Prices subject to annual review with 60-day notice.
10. Contact and Escalation. For support requests, email info@motionanalyticstech.com. For urgent Enterprise plan issues, call our emergency line provided in your service agreement.